Nonverbal communication in the modern business world: a general view of the problem

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dc.contributor.authorКалініченко В.І.
dc.date.accessioned2024-09-12T11:21:55Z
dc.date.available2024-09-12T11:21:55Z
dc.date.issued2013
dc.description.abstractThe majority of our feelings and intentions are sent through nonverbal communication. Spoken language is only 7% to 35% of communication. Moreover, we tend to search for signals when verbal messages are unclear or ambiguous. Wordless messages or kinesics are the way we communicate by sending and receiving signals using body language, gestures, postures, proximity, haptics, and facial expressions. A portion of the message is contained in the tone of voice, accent, speed, volume, and inflection. The combination of gestures, postures, facial expressions, and even clothing can support or interfere with the verbal messages that a person delivers. Whether it is called intuition or just good judgment, the ability to perceive and to use nonverbal cues to one`s advantage gives the business person the power and the skill to be more successful. Nonverbal communication consists of that part of a message that is not encoded in words. The nonverbal part of the message tends to be less conscious and often reveals the sender`s feelings and preferences more spontaneously and honestly than the verbal part. If the verbal message does not match the nonverbal communication, people tend to believe the nonverbal message. The nonverbal aspects of communication are so closely intermingled with the verbal that it is difficult to separate them. People receiving verbal and non-verbal messages combine them with the context in which the communication takes place and interpret the total messagе.
dc.identifier.citationКалініченко В.І. Nonverbal communication in the modern business world: a general view of the problem / В.І.Калініченко .-Матеріали ХІІ міжнародної науково-практичної конференції. 18-19 травня 2013 р. КНТУ, Редкол.: І.М. Миценко (відп. ред.) та ін. – Кіровоград, 2013. – 479 с.
dc.identifier.urihttps://r2.donnu.edu.ua/handle/123456789/3333
dc.language.isoen
dc.publisherКіровоград
dc.relation.ispartofseries2013. – С.479
dc.titleNonverbal communication in the modern business world: a general view of the problem
dc.typeThesis
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